Transform your warranty journey
Managing your new home warranty through the Tarion process can be overwhelming. That’s why we created Prem Group, a guide you can count on to help homeowners and builders tackle all types of Tarion-related issues quickly so you can get back to what matters most — your home or your business.
What we do
We simplify the new home warranty process.
Here are some of the services we offer:
For Homeowners and Condo Corporations
- Clear, structured guidance on warranty coverage and the claims process.
- Independent inspections to assess and document issues likely covered under warranty.
- Step-by-step support through the claims process should your builder fail to meet their warranty obligations.
For Builders
- Practical training for leadership and staff on Tarion’s standards and compliance.
- Tools and frameworks to strengthen customer service practices and exceed warranty expectations.
- Complete after sales service.
- Strategic advice for handling chargeable conciliations and escalated warranty challenges.
Our goal is simple: make the warranty process easier to understand, protect your interests, and get your warranty case resolved fast.
Why Choose Us
Our principal and founder spent more than 15 years at Tarion before starting Prem Group. That experience gave us a firsthand look at how Ontario’s new home warranty process works and where people can feel uncertain or stuck. We built our services to fill those gaps and provide the extra support and guidance homeowners and builders need to move forward with confidence.
Expert Consultation
Benefit from the guidance of a professional with experience directly from Tarion.
Tailored Solutions
Receive customized advice that aligns with your personal situation.
Ongoing Support
Assistance that lasts—whenever and for as long as it’s required.
Market Insights
Stay informed with the latest trends and insights in the new home construction industry.
The difference is in our experience
15+ Years
Tarion Experience
465+
Completed Inspections